San Diego Company is looking for a detailed orientated, punctual, driven and ambitious office admin/dispatch
The roles of this position:
- dispatching, and tracking of the plumbing technicians
- direct contact with clients via phone/email/text (in rare occasions clients will show up in office), answering their plumbing questions, explaining invoices, and creating a relationship with clients to ensure their loyalty
- contacting techs after each plumbing call to know the outcome of the call, check on their quality of work, diagnosing, submitting reports, etc.
- ordering stock plumbing consumables
- track plumbing equipment/trucks (vehicles, tools, vehicle tags)
- be able to assist with plumbing calls over the weekend, over the phone or text
- be able to dedicate a full 40 hours of work during the week
- creating excel sheets of the plumbing department to go over sales/productivity/tools inventory/etc
- following up and ensuring all company policies, licenses, etc are in good standing
- processing all billing and office payments
-collecting past invoices
-run office errands (bank deposits, post office/UPS run, etc)
- edit and process job contracts
- eager to grow, learn and excel in the position
-Must have reliable transportation
Office hours will be M-F 8AM-5PM
knowledge of the following a plus:
- plumbing and restoration industry
- business development
- business contracts
- housecallpro, docusign, monday, companycam, excel, adobe
Please send your resume to the email listed above.
