Front office reception/customer service

Front office reception/customer service

24 Sep 2024
California, San diego, 92101 San diego USA

Front office reception/customer service

Founded in 2013, Coast Biomedical Equipment sells, repairs, and services patient equipment used by ambulance services and first responders and currently is made up of a team of 20 people. Most customer interactions are via phone and email, but some of our local customers visit us in person.

Coast is looking to add a new member to the team who brings their knowledge from past work experiences, but is also enthusiastic about learning about a new industry and its processes.

The current open position is for front office reception/customer service team member.

Qualifications:

High school diploma or GED

Experience with the use of Microsoft products such as:

o Excel

o Word

o Outlook

Experience positively interacting with customers, vendors, management, co-workers

Able to multi-task and “wear different hats” as needed

Ready to learn new processes

Positive and professional attitude and appearance

Able to interact with people in person, via phone, or email

Able to commute to the office in Vista

Work hours Monday thru Friday 8am to 4:30pm

No criminal record

Benefits:

Medical, Dental, Vision Insurance options

401k Retirement Plan with 4% company match

Long term disability insurance

7 Paid Holiday days per year

2 weeks of paid vacation (3 weeks paid vacation after 3rd year of employment)

Monthly company paid lunch

Occasional Bonuses

Casual yet professional work environment

Pay range $17-$22 hourly

Responsibilities:

Working in reception/customer service you will be responsible for providing customer service to all prospective and current customers and vendors via phone, email, and sometimes in person by working directly or forwarding information to the correct team member within Coast.

In this role you will interact and work with all team members from accounting, sales, purchasing, biomed, and shipping.

Perform general office duties such as filing, assisting with maintaining records and special projects as needed. Also data input with the use of Sage 100 software.

Summary: This position is for someone who a seeking a workplace with job security where they can form lasting relationships and long-term employment which will keep them engaged and challenged to play a role in the continued growth and success of the company.

Please respond to this ad with your resume to apply

Do not call our office to inquire

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