Are you the go-to person everyone turns to for help? Do you love talking to people and solving problems? Join the Lloyd’s team as a Customer Service Representative and play a vital role in making sure our customers get the best service possible!
What You’ll Be Doing:
Answering customer calls and giving them clear, helpful information about our services.
Scheduling and rescheduling customer appointments with ease.
Keeping in touch with customers, technicians, and the sales team to keep everything running smoothly.
Listening to customer concerns and finding solutions to keep them happy.
Taking action to make sure customers stay satisfied and keep coming back.
Helping out with special projects and tasks as needed.
Working as part of a great team, sharing ideas and keeping the company culture positive.
What We Need From You:
High school diploma or GED.
Great communication skills—talking and writing clearly.
Comfortable with Microsoft Office (Word, Excel, etc.) and willing to learn new software.
A team player who’s organized and can stay cool under pressure.
Positive attitude and enthusiasm to help customers.
Ability to adapt as things change and work with different teams.
Why Lloyd’s?
We Value Our Team: We believe in a supportive, team-focused environment.
Career Growth: Plenty of opportunities to grow and learn new skills.
Employee Benefits: We offer competitive pay and benefits including health insurance, retirement savings plans, and paid time off.
Work-Life Balance: We understand the importance of balance, with flexible scheduling options.
A Positive Culture: We take care of our employees and make sure you feel valued with regular team-building events and recognition programs.
Ready to join us? If you love helping people and want to be part of a fun, upbeat team, we’d love to hear from you! Apply today and start making a difference with Lloyd’s!
