Position Summary
The Data Entry Specialist is a critical role in the Process Department. This position interacts with various internal departments including Court, Service of Process and eFiling. The primary duties and responsibilities include ensuring accuracy of all service of process request and performing ongoing database maintenance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Enter all data for process service and efficiently while monitoring quality control.
2. Meet or exceed expectations and needs of the Process Department which will be established by the Service of Process Supervisor.
3. Maintain high level of proficiency in working with Microsoft Office Suite of applications and other proprietary software.
4. Develops and maintains an excellent working relationship with other departments, staff and coworkers to make sure we exceed the customer's expectations and needs.
5. Maintains a high level of confidentiality with regards to all internal, external matters and other material as deemed necessary.
Job Qualifications:
1. High School Diploma or equivalent educational achievement is preferred with a minimum of 3 years legal industry experience in a fast-paced environment or equivalent combination of education and experience.
2. Acute attention to detail in all aspects of work and ability to follow-up with internal and external clients.
3. Strong and effective communication skills, both verbal and written; the presence, confidence, and communication skills to effectively represent the company.
4. Demonstrate effective two-way communication with internal and external clients and fellow team members.
5. A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things.
6. Ability to effectively utilize Conflict Resolution skills and internal escalation protocols to mitigate client issues and concerns.
7. Champion for excellent customer service while faced with adverse conditions in an entrepreneurial environment.
Schedule/Location:
1. Hours 9:00am-530pm
2. San Diego - In Office Position
