Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Virtual/Remote Benefits Customer Service Representative at a premier client near San Diego, CA! We’re here every step of the way to help you and your career be the best it can be.Why you should apply to be a Benefits Customer Service Representative: Virtual/Remote position We offer a great schedule without weekends $17.00 per hour You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. Access to outstanding Kelly perks viahttps://www.mykelly.us/us-mykelly/perksWhat’s a typical day as a Benefits Customer Service Representative? You’ll be: Quickly building rapport and responding to plan participants in a compassionate manner by identifying and exceeding expectations responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message Customizing your customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls Handling confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements Maintaining and documenting complete and accurate call and case notes in a professional mannerThis job might be an outstanding fit if you: Have your High School Diploma or GED Experience working in a customer service-related field Have a high level of attention to detail, multi-tasking, and ability to organize work Have experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging Type 30 words a minute Love working in a virtual environment, while still being close to the company you support (within a 2-hour radius of San Diego, CA).Bring your energy and find out what’s next for you. If you meet all qualifications, please email your most updated resume to biav139@kellyservices.com.
