Apply Online:https://www.dinecrg.com/join-team-crg/job-application/?restaurant=The%20Melting%20Pot&position=Host/Hostess
Host/Hostess Responsibilities
Make sure all menus are wiped down, free of spots or stains and complete
Make sure entry and doors are clean, free of debris and inviting
Check with Manager to assure there are no large parties or private parties you need to know about
Review seating chart and organize reservations (planning is everything when running an effective host stand)
Ensure dining room is set to restaurant standards
Check with the kitchen and service staff to ensure they are ready to accept Guests
Answer phones and assist callers with reservations and any other requested information.
Greet and acknowledge every Guest with a friendly smile, escort them to their table and present menus
Communicate with servers when Guests have been seated in their station
Make sure server is aware they have been sat
Manage restaurant waiting list to accurately set Guest expectations while maintain an even flow across server stations
Say good-bye to all Guests. Check to make sure everything was wonderful. If there was any kind of problem quickly get a Manager
The host or hostess is the first impression the Guest receives when they come to our restaurant, and they are also the last. We want it to be a memorable impression.
Maintain clean and orderly service areas and complete side work duties
Comply with established safety and sanitation standards
Adhere to company policies and standard procedures
Qualifications:
Able to work in a high energy and fast paced work environment
Able to perform quality work efficiently with minimal supervision
Requires a good sense of prioritization and organizational skills
Able to multi-task while maintaining a sense of urgency
Accuracy and high attention to detail
Able to project a friendly and helpful attitude
Able to work as part of a Team
Demonstrate honesty and integrity
Must be dependable and timely
Able to work a flexible schedule
Weekends, holidays and evenings required
High standard of personal appearance and hygiene
Skills:
Open Table knowledge an advantage
Able to lift 15-30 lbs.
