Patient scheduling, registration, financial counseling, medical records, billing and collection, data
entry and processing, and cash posting
● Promoting excellent customer service by all levels of the staff
● Executes all filing and organizational systems for the practice
● Ensures patient satisfaction, including troubleshooting when there is a complaint and developing
process improvements to prevent recurrences.
● Support business goals by utilizing schedules effectively and supporting the practice revenue
objectives.
● Follow and demonstrate commitment to Capital Dental policies, professional expectations,
clinical service excellence, and outstanding patient service.
● Other duties as assigned.
