Vacancy expired!
Large family owned San Diego based pool service and repair company immediately hiring a Team Lead Service Technician(Management) to lead and support a team of Service Techs throughout San Diego County. Our full-time Team Lead Technician will be responsible for a variety of roles and daily tasks including:
Training of new hires (Service Technicians)
On deck support (remote or in person) to Service Technician inquiries related to servicing their pool routes
Ensure service route coverage - go on route to cover on days needed, perform repairs as needed, filter cleans, etc
Quality check the Service Techs (Perform ride along to ensure they are providing the highest quality of service)
Ensure proper inventory on trucks - supplies, appropriate chemicals, etc
Review supply and chemical orders and usage by the Service Techs to ensure controls and minimize company costs
Manage Repair Technicians - Schedule and provide any additional diagnostic support
Create and send bids for needed repairs to our existing customer base
Customer Retention - Phone or Onsite conversations to address issues and retain business
New Customer Acquisition - new property inspections, send bids for monthly service, bring in new customers, follow up on past customers to revisit coming back to us
Ideal candidates have the following:
At least 2 years of applicable experience is preferred
Have in depth knowledge and ability to diagnose mechanical issues, pumps, filters, heater, plumbing, and familiarity with most common automation systems
Available full-time(part-time may be an option if you need) Monday - Friday.
Are a hard worker, and would address repairs like it were your own business
Want a job where you can be independent, yet responsible to the Company and the Customer
Are meticulous, don't overlook the details, and take pride in your work
Are known for being reliable - you never let down a friend, co-worker or customer
Are great at communicating with customers, answering questions and ensuring complete customer satisfaction
Are teachable, and open to learning new skills, tools, etc
Enjoy figuring things out and troubleshooting
Are comfortable with pets
Will need to be able to lift 50 lbs, bend, squat, and spend a lot of time on your feet
Will need to have your own truck and a valid CA driver's license.
Compensation will be determined based on your level of knowledge and experience.
Please contact Kelly or Matt directly at 760-607-2000.
