Client Care Specialist / Design Coordinator

Client Care Specialist / Design Coordinator

12 Nov 2024
California, San diego, 92101 San diego USA

Client Care Specialist / Design Coordinator

Location: Kaminskiy Design and Remodeling, Carmel Ranch, San Diego, CA

Employment Type: Full-Time, Hourly + Performance Bonuses

About Us:

Kaminskiy Design and Remodeling is a leading design-build firm in San Diego’s Carmel Ranch neighborhood, dedicated to exceptional customer service and high-quality remodeling solutions. We’re seeking a friendly, organized, and proactive Client Care Specialist / Design Coordinator to join our team. In this role, you will serve as the office host/hostess, support our design team with creative and administrative tasks, and create a welcoming and efficient environment for guests, clients, and team members.

Position Summary:

As the Client Care Specialist / Design Coordinator, you’ll be the first point of contact for our clients and guests and provide essential support to our design team. This role includes maintaining smooth office operations, assisting with design project coordination, and ensuring a positive experience for everyone who interacts with Kaminskiy Design and Remodeling.

Key Responsibilities:

Office Hospitality & Client Care:

o Keep the office clean, organized, and well-stocked.

o Greet and direct guests with a warm, professional demeanor.

o Answer phone calls, respond to emails, qualify incoming leads, and schedule follow-ups.

Design Team Support:

o Assist with selection management, ordering of materials, and gathering samples.

o Help create mood boards and provide design input as needed.

o Support the Sales and Design Manager with scheduling, confirmations, and client communications.

o Collaborate with the design team to prepare for client meetings and presentations.

o Help coordinate and stage photoshoots for completed projects.

o Assist designers with entries for design competitions.

Administrative Support:

o Support the Digital Marketing Manager by preparing lead reports and data insights.

o Provide administrative support to the Operations Manager as needed.

Event Participation:

o Attend and represent Kaminskiy Design and Remodeling at community events and home shows (typically 7-10 weekends per year).

Hours:

Monday to Friday, 7:45 AM – 4:30 PM. Availability for occasional weekend events is required.

Qualifications:

Associate degree in Interior Design, Drafting, or a related field.

Outgoing personality with strong organizational and multitasking skills.

Warm, professional communication skills with clients, team members, and vendors.

Proficiency in MS Office (Word, Excel, Outlook) and familiarity with scheduling software.

Interest in remodeling and design (a plus!).

Ability to work independently and handle a fast-paced environment.

Prior experience in office administration or customer service preferred.

Benefits:

Hourly compensation plus performance-based bonuses.

Opportunity to work in a collaborative, team-oriented environment.

Potential to gain hands-on experience in social media campaigns.

Opportunity to learn more about the remodeling industry and contribute to exciting, high-quality projects.

To Apply:

Submit your resume and cover letter to email below. We look forward to welcoming a new, friendly face to Kaminskiy Design and Remodeling!

$22.00 - $23.00 per hour + performance based bonuses

Job Details

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