The Full-time / Part-time Center Associate with a notary public is responsible to deliver world-class customer service to all retail customers. He/She receives and processes packages for shipment, operates copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry.
The ideal candidate MUST have previous retail sales experience, strong computer and internet skills, a high school diploma/GED, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The following is a representative list of the duties and responsibilities associated with this position:
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Continuously practice good listening skills with customers and The UPS Store team members, and leadership
- Take ownership of the customer's shipping problem and offer viable solutions
- Take action to learn all product and service offerings, alternative solutions, and industry trends
- Operate all equipment, software, and devices in an expert fashion and be willing to teach others
- Maintain a clean and safe working environment
Physical requirements include the ability to stand for several hours at a time and ability to lift 50-75+ lbs.
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
License/Certification:
Certified Notary Public (Preferred)
Shift availability:
Day Shift (Preferred)
Work Location: In person
