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Description
Job Description:
The Authentication Operations team at Leidos currently has an opening for an Authentication Operations Systems Administrator. The ideal candidate for this position will have 2-4 years' experience as a domain administrator in a multi-domain environment. The ideal candidate will also have 2-4 years' general experience with Active Directory, Windows Server OS, and Identity Management tools in a multi-domain complex commercial enterprise environment supporting DoD customers.
The candidate will be expected to troubleshoot and resolve issues related to Active Directory, Windows Server OS (including services such as IIS), and will be expected to troubleshoot/diagnose any related server or network problems in a complex environment. The candidate will also perform tier 3 work within the One Identity software suite, RMAD, CAAD, CyberARk, CPPM, and other software's related to day to day operations of Leidos Identity Management.
The Auth Ops team day to day operations also includes Tier 3 support for account issues and data syncs between systems, making approved modifications to group policy, ADSS, OU structure, groups and/or accounts, and tier 3 support of Safes and Accounts in CyberArk vault system.
The ideal candidate will possess strong customer service skills, the ability to work through complex technical situations with end users as well as other internal IT support teams, and strong communication skills (both written and verbal). The ideal candidate must be able to document detailed troubleshooting steps taken to resolve a complex technical problems in written form, and will need to create or update documentation/instructions for others to follow. The ideal candidate will also be expected to work with 3rd party vendors (Dell, Axiad, Aruba) to resolve larger scale outages in the environment. Must be able to work independently as well as with a small team.
Please note: Work location for this position will be Telework (or Reston VA; Orlando FL; San Diego CA)
Qualifications: