Technical Product Manager (Sustaining Operations & Quality)

Technical Product Manager (Sustaining Operations & Quality)

15 Jun 2024
California, Sanfrancisco, 94101 Sanfrancisco USA

Technical Product Manager (Sustaining Operations & Quality)

Vacancy expired!

Technical Product Manager (Sustaining Operations & Quality)

Responsibilities:
  • The Sustaining TPM will perform internal/external Failure Analysis to understand and solve CS escalations.
  • The position will work with Customer Service, Legal and internal FA engineers to drive root cause and corrective action.
  • The TPM is expected to drive issues to closure.
  • Initial focus will be improving sustaining operations and quality.
  • The Sustaining TPM will work to fully define and document the current manufacturing operations (processes, capacity).
  • They will work with the In-Region Quality Team and Customer Service/Experience to triage factory and field issues, then develop solutions to eliminate mistakes/factory escapes.
  • The TPM will immediately attack these issues to shore up the ship and create critical Brand Protection.


Your first projects to tackle will be:
  • Establish firm manufacturing process capability for Critical to Quality features on various products (ex. Color matching lid/base, Carter lids breaking)
  • Implement a PRQ/ECO process that takes CS/CX data and drives resolution into the product via Engineering/Product/Factory

Requirements
  • 1-2 Years’ experience in similar role elsewhere, Open to potential with Manufacturing background
  • Development of Consumer Electronics products/goods; Manufacturing
  • BS degree in engineering (mechanical, manufacturing, science); equivalent industry experience considered
  • Rapid Consumer Electronics development cycles, JIRA, Asana, Project Planning program
  • This position requires 25% travel to Asia

Type: Fulltime

Salary range: $120-$150k

Location: San Francisco, CA (remote till covid restrictions lifted)

Abel Lara | OSIJOBS


Job Details

  • ID
    JC15462524
  • State
  • City
  • Job type
    Permanent
  • Salary
    Depends on Experience
  • Hiring Company
    OSI Engineering, Inc.
  • Date
    2021-06-11
  • Deadline
    2021-08-10
  • Category

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