Cyber Fraud Investigator

Cyber Fraud Investigator

Vacancy expired!

Software Guidance & Assistance, Inc., (SGA), is searching for a Cyber Fraud Investigator for a CONTRACT assignment with one of our premier Saas clients in San Jose, CA.

The purpose of the Cyber Fraud Investigation Team is to drive investigations through root-cause analysis of complex fraud events, determine incident impact, and provide remediation recommendations. The Cyber Fraud Investigations Team is currently seeking a short-term Fraud Investigator to assist in the day-to-day operations of identifying and mitigating fraud related vulnerabilities and exploits impacting client.

Responsibilities :

• Investigate, analyze, and report cases of fraud/abuse related activity within or targeting client's systems
• Integrate both traditional (covert/overt) and technical (SQL) investigative techniques within the intelligence gathering process
• Research cases ranging in complexity, fraud vector and scope
• Collaborate with the Data Analytics Team to detect, scale, and monitor fraud and abuse related behavior through key point indicators and data visualizations
• Identify vulnerabilities and collaborate with company's internal teams to provide solutions-based recommendations
• Work with company's internal teams to gain business-critical information
• Produce investigative reports synthesizing data and information from across multiple platforms, systems, and tools to present key findings to necessary stakeholders for case resolve
• Utilize internal and external fraud identification tools and platforms
• Partner with external groups and industry affiliates to combat fraud and abuse related behavior

Required Skills:

• Associate's Degree (Community College, MBO)
• 2+ years of experience as a fraud analyst/investigator
• A basic understanding and capability to execute basic investigation-style SQL queries (ex. w/inner/left joins)
• An inquisitive and investigative nature: You are driven by curiosity and seek answers to
• problems by sifting through messages, logs and tangible evidence to understand the mindset and actions of an attacker
• Willingness and desire to work independently and problem-solve with visionary guidance
• Positive, learning mindset along with a detail-oriented, analytical approach to problem solving
• You are excited about working remotely and have the skills and self-discipline to do so effectively
• Fraud Operations or Investigations experience is required

Preferred Skills:

• Communication Skills Ability to present key findings and recommendations to various stakeholders and audiences
• Adaptability/ Prioritization Able to operate in a fast-paced work environment and shift focus/priorities quickly
• Creativity "Thinking outside the box approach
• Self-sufficient/Self-motivated - Can work collaboratively as well as independently through automated and manual efforts
• Attentive to detail - Ability to be thorough in the end-to-end process of an ask or project

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.