Sr. IT Project Manager

Sr. IT Project Manager

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Company Summary

Join our team! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company's continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com

Job Summary

The First American Sr. IT Project Manager focuses on projects that involve software development as well as hardware/infrastructure projects. The Project Manager independently oversees large and complex projects on an ongoing and regular basis. Responsible for project planning and statusing, risk management, and issue resolution. Duties may include: assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project, communicating project status and issues to team and management, acting to reduce risk and resolve issues. Coordinates with other projects, work groups, and vendors.

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  Essential Functions
  
  • Independently oversee programs or multiple projects, typically large size and complexity.
  • Manage the day-to-day operational and tactical aspects of multiple or large-scale projects.
  • Develop project deliverables including project plans, schedules, and status reports.
  • Facilitate meetings including preparing agendas and coordinating schedules and materials, documenting meeting minutes, following-up on action items; gathering, organizing and distributing project related. documentation.
  • Participate in the creation and execution of project work plans and revise as appropriate to meet changing needs and requirements.
  • Minimize our exposure and risk across multiple projects; Conduct risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget.
  • Administer the integration of vendor tasks and tracks and review vendor deliverables.
  • Required to perform duties outside of normal work hours based on business needs.
  
  
  Knowledge and Skills/Technology Used
  
  • 8 - 10 years' experience or more with Microsoft Office Suite (Word, Outlook, PowerPoint, Access, Excel, Visio)
  • 8 - 10 years' experience with Microsoft Project and PPM Tools
  • 8 - 10 years or more Title insurance/Mortgage acumen and IT experience
  • Knowledge of IT delivery methodologies (RUP, ITIL, Agile, Waterfall)
  • Detail oriented possessing strong organization and planning skills
  • Strong analytical skills as well as ability to work independently and within a team environment
  • Strong organization and planning skills
  • Strong Project Accounting skills: Manage project budgets :including develops project cost estimates and forecasting
  • Professional communication skills
  • Ability to communicate project status to team and business owners throughout the duration of the assignment to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project
  • Ability to confronts issues openly and quickly and tactfully communicates sensitive information
  • Ability to handle difficult personnel situations directly, using appropriate discretion and respect for the individual
  • Listen to others and accept input from team members
    
  
  
  Typical Education
  
  • BS/BA preferred or equivalent experience
  
  
  Typical Range of Experience
  
  • Typically have 8 - 10 years of directly related experience
  
  
  License or Certification
  
  • PMP Certificate preferred
  • CSM (Certified Scrum Master) Preferred
  • Information Technology Infrastructure Library (ITIL) Certification preferred
    
  
  
  

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.