Wolfe & Associates Property Management division manages residential, commercial and mixed use properties in Santa Barbara, Ventura and San Luis Obispo Counties. The Client Services Specialist must remain calm under the pressure of a busy and multi-faceted position and is responsible for
Essential Duties and Responsibilities:
Assist walk in customers
Attend and contribute to weekly leasing status meetings
Process rental applications – run credit reports, verification of rental history and employment
Contact rental applicants with approval/denial information
Draft rental agreements and addendums
Schedule lease signing and resident move ins
Process and track lease assignments and subleases
Address tenant inquiries regarding available units, leasing, assignment/sublet, general office questions, move out procedures, general resident ledger questions.
Parking – oversee parking list, agreements and rentals
Place follow up move in calls to new residents
Maintain neat and tidy workspace and lobby
Understand policies and apply them to different situations
Work well as a team
Other duties as assigned by supervisor
Qualifications:
A professional appearance
Ability to deal effectively with a wide range of people
A positive and outgoing nature
Neat legible handwriting
Regular and prompt attendance
Ability to work cooperatively with others
Detail oriented
Ability to meet multiple deadlines
Works well under pressure to meet deadlines
Good oral and written communication
Spanish speaking and writing is required
