The Santa Barbara Inn is seeking experienced upbeat professionals to join our team in providing luxury guest service. We are hiring the following positions:
Night Auditor, Full Time:
The hourly wage: Starting at $20.00 per hour plus incentives. This position is available ASAP.
The Night Auditor will assist management in the following areas:
Performs end of day hotel functions related to the night audit including, but not limited to, the balancing of the credit card totals, posting end of night charges, and uploading credit batch information.
Ensures efficient, friendly, and professional guest registration, check-out, and telephone service. Ensures all of our guests receive the highest level of service. Solves guest issues and complaints with confidence and follows through with resolutions.
Must have a positive and calm demeanor towards fellow employees, guests and management. Problem solve as needed.
Communicates with other departments on guest related issues.
Performs front desk agent responsibilities as needed to process guests checking into hotel, responding to guest questions, resolving guest problems/complaints, answering telephone, making guest reservations, and checking guests out of hotel.
Ensures that guests' needs are fulfilled and their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.
Shifts are from 11pm until 7 am. Weekend and Holiday work is required. This is an overnight position.
Hotel experience is not a requirement, but highly desired. A valid drivers license and clean driving record are a requirement.
Please email your resume!
