Are you passionate about creating memorable dining experiences? Do you thrive in a fast-paced, fun environment? The Cruisery is looking for a versatile and enthusiastic Busser/Host to join our team!
About Us:
The Cruisery is a vibrant, popular restaurant in the heart of Santa Barbara. Known for our innovative menu and lively atmosphere, we pride ourselves on delivering exceptional service to every guest. Our team is dedicated, hardworking, and loves what they do. If you’re someone who values teamwork and has a passion for hospitality, we’d love to meet you.
Position: Server, Busser/Host (Flexible Role)
Key Responsibilities:
Server Duties:
Take guest orders promptly and accurately: Ensure orders are correctly communicated to the kitchen and bar.
Provide excellent customer service: Greet guests warmly, answer menu questions, and check in regularly to meet their needs.
Ensure guest satisfaction: Address guest concerns or special requests and communicate issues to management if needed.
Upsell and recommend menu items: Suggest appetizers, entrees, drinks, and desserts to enhance the dining experience.
Process payments: Handle cash, credit card transactions, and split checks accurately.
Maintain cleanliness of work areas: Keep tables, utensils, and service stations clean and organized throughout the shift.
Assist with side duties: Roll silverware, polish glassware, and ensure tables are properly set.
Coordinate with kitchen and bar staff: Communicate timing and any modifications or special requests.
Ensure food safety and handling: Follow all health regulations for serving food and beverages.
Deliver food and beverages: Serve food and drinks efficiently, ensuring the presentation meets restaurant standards.
Busser Duties:
Clear and reset tables promptly and efficiently.
Assist servers in delivering food and beverages to tables.
Maintain cleanliness in the dining area, including floors and restrooms.
Ensure all necessary supplies are stocked and organized.
Host Duties:
Greet guests warmly and manage waitlists/reservations.
Escort guests to their tables with a friendly demeanor.
Answer phone calls and provide information about the restaurant.
Maintain a clean and organized front-of-house area.
Qualifications:
Prior experience in a similar role is preferred but not required.
Excellent communication and customer service skills.
Ability to multitask and adapt to changing priorities.
A positive attitude and strong work ethic.
Must be available to work flexible hours, including evenings and weekends.
Benefits:
Competitive hourly wage plus tips.
A fun, supportive work environment.
Opportunities for growth and advancement within the company.
Employee discounts on food and beverages.
How to Apply:
If you're excited about this opportunity and believe you’d be a great fit for our team, please respond with your resume and a brief cover letter explaining why you’re the perfect candidate. We will contact candidates for an interview once we've reviewed your resume and we agree that you might be a great fit.
Join us at The Cruisery and be a part of a team that’s dedicated to delivering exceptional dining experiences!
The Cruisery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
