Job Type: PART TIME
Pay Scale: $16.50 hour plus tips on pool
Location: Lilac Montecito 1209 Coast Village Rd. Santa Barbara, CA 93108
APPLICANTS PLEASE STOP BY THE RESTAURANT TO DROP OFF YOUR RESUME BETWEEN 9AM-3PM MONDAY-SATURDAY
About Us:
Lilac Montecito is a dedicated gluten-free, upscale-casual bistro dining experience in Montecito, offering an elevated and sophisticated menu that appeals to the health-conscious and discerning diner alike. We are committed to providing exceptional breakfast, lunch, and dinner service in a warm, welcoming atmosphere. Our restaurant is known for its home cooking featuring fresh, locally sourced ingredients, excellent wine selection, and refined yet approachable dining environment.
At Lilac Montecito, we are dedicated to providing joyful service and are committed to employing individuals aligned with our core values of integrity, respect, clarity, community and growth.
Our ideal employee is a passionate, service-oriented individual who embodies our core values, translating them into intentional actions every day.
Integrity:
We consistently follow through on commitments, own our mistakes, and make decisions guided by honesty and fairness, even when no one is watching.
Respect:
We actively listen to others, value diverse perspectives, and approach every interaction with empathy and professionalism.
Clarity:
We prioritize clear and open communication, proactively seeking to eliminate confusion by setting expectations and sharing information transparently.
Community:
We foster a sense of belonging by building strong relationships, supporting fellow team members, and engaging in initiatives that strengthen the workplace and the wider community.
Growth:
We are curious and solution-focused, seeking out opportunities for learning and development while remaining open to feedback and new ideas.
We greet challenges with enthusiasm, celebrate the success of others as much as our own, and find creative ways to spread positivity within the team. With a proactive attitude, we anticipate the needs of guests and coworkers alike, consistently delivering joyful service that goes above and beyond. Our ideal candidate doesn't just align with our values—they live them, creating an inspiring and supportive environment for everyone they encounter.
Job Summary:
The Host is the first point of contact for guests, responsible for creating a welcoming atmosphere and managing the flow of guests in the dining area. This role involves greeting patrons, managing reservations, and ensuring a smooth seating process.
Key Responsibilities:
Guest Reception:
Greet guests warmly and provide them with needed information.
Manage reservations and walk-ins, ensuring efficient seating arrangements.
Seating Management:
Assign tables based on guest preference and server availability to optimize flow.
Maintain an organized waitlist and communicate wait times to guests.
Communication:
Coordinate with servers and kitchen to ensure a seamless dining experience.
Inform guests of any special events or promotions happening in the restaurant.
Guest Service:
Address inquiries and resolve issues or concerns promptly and courteously.
Ensure that guests feel welcomed and valued throughout their visit.
Maintaining Cleanliness:
Keep the host stand and entrance area clean and organized.
Assist in maintaining the overall cleanliness of the restaurant.
Qualifications:
Previous experience in a customer service or hospitality role is preferred.
Up-to-date certifications on all required compliance training.
Strong interpersonal and communication skills.
Ability to multitask and work in a fast-paced environment.
Friendly and positive attitude with a strong focus on guest satisfaction.
Flexibility to work evenings, weekends, and holidays.
Education:
Food safety and other company and industry specific certifications are required.
Shift:
Day shift
Evening shift
Benefits:
Employee discounts and complimentary food and beverages.
Opportunities for advancement within the restaurant.
50% health insurance coverage for full-time employees.
Bus pass stipend for full-time employees.
