The Server and Server Assistant will be responsible for providing refined, luxurious service and guest satisfaction according to the standards of the property. Retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications courteously and efficiently. Collect payments; assist in the maintenance of the restaurant area and equipment; maintain luxury service standards at all times.
Essential Responsibilities:
Utilizes proper food handling and food service techniques.
Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
Assist the Server and Server Assistant in taking food and beverage orders in a friendly and timely manner and ensure accurate entry and delivery of the order.
Meets the Company service standards at all times.
Maintains knowledge of all specials and general descriptions of all food items and explains to guests.
Totals guest bills, present them to guests promptly and obtains full payment along with appropriate paperwork, such as signed credit card slips.
Ensures tables are well maintained at all times.
Practices all safety and loss prevention procedures.
Sets up and cleans the dining areas while maintaining or exceeding hospitality and service standards.
Exceeds appearance, cleanliness, personal sanitation, and hygiene standards.
Other duties as assigned.
Qualifications:
Excellent written, verbal, and group presentation communication skills.
Previous experience working as a food runner, server assistant, or host in a fine dining restaurant, or an ultra-luxury environment is highly preferred.
Ability to effectively interact with individuals or small groups of people.
Basic knowledge of wine and liquor, including wine service techniques.
Must have a flexible schedule that requires days, nights, weekends, and holidays.
Education:
High school diploma.
Licenses and Certificates:
Must be a minimum of 21 years of age to pour alcohol.
Food Handling Certification & Responsible Beverage Service Certification are required.
Please apply directly at https://www.rosewoodhotelgroup.com/en-us/careers/our-culture.
The pay scale for this position is $16.00/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.
Rosewood Miramar Beach requires all associates to be up to date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Miramar Beach will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact anita.kwok@rosewoodhotels.com if they have questions about this requirement or wish to request an accommodation under the law.
