Tasting Room Manager

Tasting Room Manager

24 May 2024
California, Santa barbara, 93101 Santa barbara USA

Tasting Room Manager

We are seeking an experienced Tasting Room Manager for 30-40 hours per week to join our team.

Oversee the day-to-day operations of the tasting room which includes:

- Greet all customers making them feel welcome as soon was they walk in the door

- Provide outstanding customer service and deliver a memorable experience for all guests

- Communicate the brand & wine stories

- Training, and supervising tasting room staff

- Creating and updating wine lists, menus, and displays

- Managing inventory

- Tracking sales and expenses

- Increase wine sales and club memberships

- Assist with events

- Oversee shipping to customers and wine club members

- Draft newsletters, maintains social media presence and website content

- Ability to work most weekends and some holidays

Qualifications

- Minimum two years successful management experience, ideally wine/hospitality related

- Passion for wine and customer service with strong wine knowledge

- Excellent communication skills, both verbal and written

- Must be able to lift 50 lbs

- 21 years or older

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