We are a busy medical office located in Santa Barbara seeking a full-time Receptionist. The successful applicant will be an energetic team player able to interact with all existing staff members in a fast-paced environment. Applicant must be reliable, punctual, organized, computer literate and able to multitask and problem solve. Responsibilities include but are not limited to the follow:
ESSENTIAL FUNCTIONS:
Greet patients and visitors with a friendly smile, in a prompt, courteous and helpful manner
Check in patients, verify and update each patients' demographic and insurance information in the medical record
Collect any co-pays, deductibles or balances owed
Coordinate the registration process, forms and kiosk information and help manage patient flow through the clinical site
Be aware of the waiting room, update patients as needed and insure all patients are accounted for throughout the day
Maintains neatness of work area and waiting room
Answer incoming calls and route appropriately as needed
Process a wide variety of forms and digital information including but not limited to patient information sheets, referrals, charge slips, records, provider's orders, test results, and medical history examinations
Confirm upcoming patient appointments
Preform authorizations
Reschedule and schedule follow-up appointment fort patients as needed
Confirm patient appointment using our software
Total out your receipts each day in our software
Work with and under the direction of our Billing Manager daily
Professional Responsibilities:
Learn and understand our EMR program as well as many other applications
Observe the written and unwritten policies and procedure set forth by the group
Represent the company and the physicians in a positive and professional manner at all times
Maintain strict confidentiality at all times
Job Qualifications:
Desire to work in a fast-paced environment
Able to multi-task different responsibilities without losing attention to detail
Demonstrate persistence in overcoming and removing obstacles that impact goal achievement
Proficient in the use of general office equipment and various MS Office applications including Word, Excel, and Outlook
Proactively approach assignments with a view to achieve the desired end results
Have a professional approach to work including communication, dress and collaborative relationships
