Job Title: Orthopaedic Front Office Coordinator
Location: Santa Barbara Bone & Joint Clinic
Job Type: Full-Time
About Us:
The Santa Barbara Bone & Joint Clinic is dedicated to providing exceptional patient care. Our team of specialists is committed to helping patients achieve optimal health and mobility. We are currently seeking a friendly, organized, and efficient Front Office Coordinator to join our team promptly.
Job Description:
The Front Office Coordinator will be the first point of contact for our patients, providing excellent customer service and administrative support. The ideal candidate will be responsible for managing front desk operations, including greeting patients, scheduling appointments, handling phone calls, and ensuring smooth patient flow within the clinic. There are also opportunities for direct patient care.
Key Responsibilities:
Greet and check in patients upon arrival, ensuring all necessary paperwork is completed.
Answer and direct phone calls, addressing patient inquiries and concerns in a professional manner.
Schedule and confirm patient appointments, managing the office calendar efficiently.
Verify insurance information and handle billing inquiries.
Collect co-pays and process payments.
Maintain and update patient records with accuracy and confidentiality.
Coordinate with medical staff to ensure seamless patient care and communication.
Manage office supplies and ensure the front desk area is organized and welcoming.
Assist with other administrative duties as required.
Qualifications:
Previous experience in a medical office is helpful but not required.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to multitask and work well under pressure.
Friendly, professional, and patient-focused demeanor.
Benefits:
Competitive salary based on experience.
Health insurance.
Paid time off and holidays.
401(k) plan
Opportunities for professional development and advancement.
How to Apply:
Interested candidates should submit their resume and a cover letter via email with the subject line “Front Office Coordinator Application – Santa Barbara Bone & Joint”.
The Santa Barbara Bone & Joint Clinic is an equal-opportunity employer.
We look forward to welcoming a new member to our dedicated team!
