We are Hiring! 2 Positions Available!
Agri-Turf Supplies, a family-owned business based in Santa Barbara, California, boasts over 60 years of serving the community and beyond. As a leading provider of agricultural and landscaping products, our facility caters to both retail and wholesale customers, offering a comprehensive range of fertilizers, soil amendments, chemicals, tools, and equipment. We specialize in supporting commercial operators in the nursery, agriculture, and golf industries, maintaining competitive prices and up-to-date information. Our expertise extends to aiding the transition from conventional to organic cultivation for commercial agriculture and residential gardens. Trust in our legacy of providing professional plant care products and visit our retail location at 2257 Las Positas Road in Santa Barbara, CA.
- Customer Service/Cashier/Sales Associate
Sales Associates and Customer Service Representatives are responsible for the following:
1. Sales and Customer Support:
- Assisting customers with product inquiries and purchases.
- Providing exceptional customer service, resolving issues, and handling returns or exchanges.
2. Product Knowledge:
- Maintaining in-depth knowledge of products and services.
- Keeping informed about product updates, features, and benefits.
3. Order Processing:
- Accurately processing orders, including order entry, payment processing, and shipping arrangements.
- Confirming order details and providing order status updates to customers.
4. Complaint Resolution:
- Addressing customer complaints and concerns professionally and promptly.
- Collaborating with other departments to resolve complex issues.
5. Sales Targets
- Meeting or exceeding sales targets and quotas.
- Promoting upselling and cross-selling opportunities.
6. Documentation and Reporting:
- Maintaining records of customer interactions, sales, and service requests.
- Generating reports on sales performance and customer service metrics.
7. Client Communication:
- Maintaining open and transparent communication with clients.
- Keeping clients informed of order status, shipping details, and other relevant information.
- Customer Service/Delivery Driver Responsibilities:
Yard/Delivery Personnel are responsible for the following:
1. Inventory Management:
- Handling and organizing inventory items in the yard.
- Keeping the yard clean, safe, and well-organized.
2. Loading and Unloading:
- Accurately loading and unloading inventory onto/from vehicles.
- Ensuring that items are secured and protected during transport.
3. Delivery Execution:
- Executing deliveries according to the schedule and routing.
- Providing excellent customer service during deliveries.
4. Safety Compliance:
- Following safety protocols and regulations during yard and delivery operations.
- Conducting safety inspections on vehicles and equipment.
5. Documentation and Reporting:
- Maintaining records of inventory movements, loading/unloading activities, and delivery details.
- Reporting any incidents, accidents, or damage promptly.
6. Vehicle Maintenance:
- Conducting regular vehicle inspections to ensure they are in good working condition.
- Reporting any maintenance or repair needs.
- Cleaning vehicle (inside and out, as needed) after last delivery each day
