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Why join our countywide agency?
Because each day we are making a difference in our community, and because we have a positive, employee- and client-centered work culture.
We pay competitive rates and offer a strong benefits package that includes generous vacation, sick leave, and holiday pay, employer-paid medical insurance, a free subscription to the meditation/sleep app Calm, and much more!
We offer continuous employee education and development and paid clinical supervision.
We work with our staff to offer flexibility whenever possible.
We look forward to you joining our team at FSA of Santa Barbara County!
The Position
The Operations Coordinator performs a wide range of functions helping organize, coordinate, and carry out Operations related projects and processes across all Family Service Agency (FSA) offices in Santa Barbara County. This position is responsible for the coordination of the administrative support functions within Operations, contributing to improved procedures and support within Operations as well as FSA. Responsibilities include financial analysis, including identifying opportunities to increase revenue, decrease expenses, and improve efficiency; reporting and tracking; coordinating operational, administrative, and organizational activities; and problem solving.
The Operations Coordinator also works to ensure employee satisfaction through education of Operations processes and procedures, and by fostering a positive and supportive work environment. The Operations Coordinator should be highly organized, detail oriented, personable, and approachable. The Operations Coordinator works with the Operations Manager to fulfill a variety of Operations tasks.
FSA strives to be a trauma-informed and resilience-oriented organization. Because working with those impacted by trauma can affect staff in various ways, FSA actively identifies and employs methods to support staff to embody a healthy and sustainable balance of care for both themselves and others.
Sample Job Duties and Responsibilities
Agency-wide
1. In collaboration with the Senior Operations Project Coordinator (Santa Maria):
a. Information Technology
i. Maintain IT inventory, including tracking changes, labeling, and assignment of new devices.
ii. Point of contact for day-to-day questions about IT, and redirecting questions to FSA’s IT provider when needed. This may include password resets, printer issues, etc.
iii. Maintain cell phone inventory. This task requires monthly auditing of cell phones and the associated fund source(s).
2. In collaboration with the Senior Operations Project Coordinator (Santa Barbara):
a. Building Maintenance and Facilities Liaison
i. Point of contact for day-to-day coordination of building maintenance and repair. Examples include overhead light replacement, assembly of furniture, parking lot cleanup, etc.
On-Site
3. In collaboration with the Lead Front Office Coordinator (Santa Barbara):
a. Provide front desk coverage for the Santa Barbara office on a regular basis.
i. Distributes mail to staff mailboxes as needed, monitors general delivery voicemail mailbox, and prepares weekly deposit.
b. Provide support to various programs as needed.
4. Oversee the issuance of keys, alarm codes, and fobs for the Santa Barbara office.
5. Prepare basic reports for management review, such as quantities and ages of IT devices, email distribution listings, etc.
Employment Requirements:
1. Bachelor’s Degree highly desired. Associate’s and/or 5 years of work experience considered in lieu of B.A./B.S.
2. Bilingual (English/Spanish) required.
3. Excellent analytical, computer, written and verbal communication skills; ability to work independently and collaboratively with others. Position requires professional attitude, good judgement, teamwork, leadership, and the ability to maintain confidentiality.
4. Knowledge of IT and facilities experience preferred.
5. Organized and detail oriented.
6. Valid California Driver License, vehicle insurance, and reliable transportation required for travel as needed countywide.
Classification, Hours, and Pay Rate:
This position is full-time (40 hours/week), non-exempt, with benefits, including: medical, dental, vision, life insurance, flexible spending accounts and 403(b) retirement plan. Generous vacation, holiday, and sick leave also offered.
Pay starts at $27.00.
Family Service Agency (FSA) has long been regarded as one of Santa Barbara County’s most reliable and effective nonprofit human service organizations. Our mission is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community. We are committed to providing services where they are needed most: in the community. Eighty percent of our services are delivered on school campuses, at community centers and in clients’ homes. Our programs, which serve more than 25,000 people annually, combine clinical expertise, bilingual and bicultural staff, and close collaboration with other agencies. At FSA, all services are provided free or on a sliding fee/donation scale and no one is denied assistance because of an inability to pay.
To apply for this position, it is required that you submit both a cover letter and resume here: https://www.appone.com/MainInfoReq.asp?RID=5928749.
Visit our portal for other open positions: http://familyserviceagency.appone.com/.
