Italian Pottery Outlet at 929 State Street is looking for a bright, creative and energetic person to join our small team of friendly art lovers. We're a small, family-owned business with a varied product line, the main focus being handmade, hand painted Italian ceramics. Each of our employees must be a team player, and be willing to tackle any task. We have high standards for excellence, but we're a flexible workplace and we pride ourselves on a relaxed, pleasant work environment. We are offering 21-28 hours a week, weekends required.
A typical day includes:
Excellent customer service in person, online, and via phone - you will wear many hats! Assisting customers in the shop and cashier duties will be a daily occurrence, while also handling customer service issues via phone and email.
Management of wholesale accounts - this involves consistent contact with wholesale customers. You will be the main point of contact for new accounts as well as existing accounts, ensuring they place regular orders and helping them with product questions.
Shipping duties utilizing UPS World Ship software, USPS/Stamps.com, and coordination with 3rd party freight companies.
Light cleaning & shop maintenance
Our ideal candidate:
Is available to work a full shift on your scheduled days - 10:45 am to 6:15 pm daily
Is passionate about handmade art, home decor, and supporting small businesses
Has excellent follow-through, attention to detail, can foresee problems before they arise
Has outstanding customer service skills
Is willing to handle any issue as it arises
Computer skills and typing are required, and excellent verbal and writing skills are a must! Our ideal candidate would have the ability to pay attention to detail and follow through on projects. The art of Italian pottery is a multi-generational artisan industry that's steeped in tradition - learn all about this fascinating history in a fun workplace!
This is a job that requires you to climb stairs and ladders to retrieve stock. If you are a conscientious, hard worker who is at ease interacting with customers and co-workers, this could be the job for you. Please submit a cover letter with your resume.
