Job Summary:
The Retail Salesperson will assist customers with purchasing merchandise.
Supervisory Responsibilities:
None.
Duties/Responsibilities:
Greets and interacts with customers.
Consults with customers to understand their needs and preferences related to merchandise.
Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
Answers customer’s questions about merchandise.
Assists customers with purchase decisions.
Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders.
Collects payment using the store point of sale system.
Processes returns and exchanges.
Performs other duties as assigned.
Required Skills/Abilities:
Excellent verbal communication skills.
Excellent active listening skills.
Excellent sales and customer service skills.
Extensive knowledge of the merchandise sold.
Ability to anticipate customers’ needs.
Ability to recommend merchandise to customers.
Ability to operate or to quickly learn the store’s point-of-sale system.
Education and Experience:
High school diploma or equivalent preferred.
Previous retail experience preferred.
On-the-job training provided.
Physical Requirements:
Prolonged periods of standing and walking throughout the retail space.
Must be able to lift up to 15 pounds at times.
