About Our Company:
Santa Barbara Adventure Company (SBACo) is a dynamic and fun place to work for people who love to be outside and share our region’s natural beauty with others.
As the premier adventure travel outfitter on the Central Coast since 1998, we operate four companies under one roof: (1) Santa Barbara Adventure Company, (2) Channel Islands Adventure Company, (3) Santa Barbara Wine Country Tours, and (4) Coastal Team Building. We offer a vast variety of activities in and around Santa Barbara including sea cave kayaking at Channel Islands National Park, kayak tours in Santa Barbara, wine tours in Santa Ynez Valley, customized team building events for corporate groups, outdoor education programs for school children, and more!
SBACo company culture is second to none. We find strength in diversity and welcome professionals of all generations, genders, ethnicities, backgrounds, and lifestyles. We care about the environment and it’s our mission to inspire a love of nature and our community by empowering all people through exceptional guided experiences.
Job Type - Full-time / Year-round
Job Location - Santa Barbara, CA (Not A Remote Opportunity)
Job Description:
Our Group Sales & Experience Coordinators + Managers are essential parts of the Group Sales & Experiences team. They are ready to employ their creativity and knowledge of the Santa Barbara area to craft unique and memorable experiences for our larger group clientele. The Group Sales Coordinator is responsible for communicating the culture and services of the company, growing our Corporate & Educational client base, and maintaining existing relationships with partners in the Outdoor Education and Corporate Services industry. This position reports directly to the Group Sales Manager.
Responsibilities:
Support the outbound & inbound sales of Outdoor Education, Group, and Corporate Trips
Cultivate relationships with clients with a focus on excellent service and client retention
Plan and execute both single and multi-day outdoor education and instructional programs
Plan and execute adventure and team building programs for group & corporate clients
Develop contracts, proposals and itineraries for a diverse range of clients with varying interests & focuses
Work closely with third-party vendors
Carry out sales and marketing strategies to attract new clients
Facilitate a working relationship with local hotels to improve tourist-based clientele
Work closely with event planners, sites, and third-party vendors
Maintain client and sales records
Related Duties:
Occasional support work in the field alongside Program Coordinators & guide staff
Brief and debrief with staff before and after group events
Build and maintain resources for guide training, specific to group programs
Design and implement marketing material
Continually grow and maintain personal knowledge of local areas and program sites
Occasional travel to trade shows
Provide support to front office staff in answering phones, taking reservations, and preparing materials for following-day trips as necessary
Manage and carry out projects to support growth and efficiency of the Group Sales Department
Other duties as necessary
Knowledge & Experience:
1-2 years of experience working in event planning or sales
Excellent interpersonal skills
Knowledge and understanding of the Santa Barbara and Santa Ynez areas, including waterfront, State Parks & National Parks
Proficiency with Google Suite (Gmail, Google Docs, Google Sheets), Word, Outlook, and Excel
Experience with Outdoor/Environmental Education
Knowledge of NGSS standards is a plus
Familiarity with online systems such as QuickBooks, Close, PandaDoc, & Zaui or similar reservation system is a plus
Strong passion for fostering connections between guests and immersive experiences
Passion to promote environmental stewardship & sustainability
Enthusiastic about Santa Barbara Adventure Company’s culture and an interest in outdoor adventures
Desired Skills:
Proven ability to create amazing customer experiences in prior work
Ability to handle multiple fast-paced projects simultaneously under stress
Exceptional analytical and problem-solving skills, and decision-making skills
Effective & efficient verbal, written and listening communication skills
Attention to detail and high level of accuracy
Strong organizational skills
Flexibility & ability to adapt/edit plans with ease
Possess cultural awareness and sensitivity
Strong ability to take initiative
