Vacancy expired!
Role: Salesforce BSA
Location: Santa Clara, CA
Duration: Long Term
Duties:
Partner with and provide thought leadership to Sales and Marketing business customers
Build productive relationships with a global IT team, including BSAs, developers & DBAs
Support the evaluation, design and architecture of the Sales and Marketing technology stack
Understand the full Sales cycle, and design solutions that interface with SFDC and Partner applications (e.g. Salesforce Communities)
Drive a cross-functional and integrated approach to Marketing and Sales solutions
Manage, drive and lead technology evaluations
Perform hands-on Salesforce system setup and configuration
Manage Salesforce security including roles, profiles, sharing rules, and permission sets
Create and maintain fields, views, reports, dashboards, rules, workflows and other salesforce.com objects and functions
Monitor and manage logs/errors for back end system integrations with SFDC
Translate business requirements into system solutions
Analyze and determine application and interface solutions
Design and develop complex reports as needed
Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed
Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions
Suggest best practices and opportunities for improvement through automation or simplification
Provide assistance with data migration tasks (mapping, cutover, legacy loads etc).
Assist in System Portfolio Management and Strategic Roadmap
May perform other duties as assigned
Skills:
Deep understanding of Lead, Opportunity, Account Management, Account Planning, and Customer Communications
In depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through AppExchange and/or integration with external systems
Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions
Good understanding of related business processes like contract management, quoting, and the order/fulfilment cycle in order to support impact analysis and design for proposed solutions
Design and implementation experience with SalesForce.com, Partner Communities, Marketing Cloud
Experience with Service Cloud, Sales Cloud, and Salesforce Lightning
Proven ability to manage multiple projects concurrently and drive delivery and execution
Ability to drive business consensus and simplify processes and designs
Ability to document interfaces and data flows
Excellent written/verbal communication skills
Ability to establish working relationships with personnel at all levels in the organization
Ability to effectively manage confidentiality of information
Ability to quickly learn new systems, processes, and technology
Experience with Project Management tools and methodology a plus
Thanks,
Satish
4082394600 EXT 5053
