Description We are offering a contract for a permanent position as an Administrative Assistant in Santa Fe Springs, California. The selected candidate will be working in a fast-paced environment, where the primary task will be to ensure seamless administrative operations. The role involves interacting with customers, managing orders, maintaining inventory, and coordinating freight services.Responsibilities: Efficiently handle customer inquiries, both through email and phone, providing accurate information about our products and services. Manage customer complaints by preparing necessary documentation and liaising with the Quality Control Team. Ensure accurate and efficient processing of orders from initiation to completion, including order verification and confirmation. Track and monitor inventory, alerting the production team about low stock items and updating stock requirements based on purchasing patterns. Coordinate freight services, including sending freight quotes to carriers, managing inbound and outbound freight, and creating load tenders in the freight system. Utilize the EDI system for transferring and confirming orders. Maintain accurate customer records and monitor customer accounts, taking appropriate action when necessary. Use Microsoft Excel, Microsoft Outlook, and Microsoft Word to organize files and data entry tasks. Provide concierge services and manage a multi-line phone system, ensuring excellent customer service at all times. Requirements Proficiency in Administrative Assistance Ability to handle Answering Multi-Line Phone System Experience in providing Concierge Services Strong Customer Service skills Proficiency in Data Entry tasks Excellent Interpersonal Skills Proficiency in Microsoft Excel Proficiency in Microsoft Outlook Proficiency in Microsoft Word Experience in Organizing Files Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
