Description We are inviting applications for the role of a Front Desk Coordinator based in Santa Fe Springs, California. In this role, you will serve as a critical point of contact for our customers and will be responsible for various administrative tasks and customer service duties. This role offers a contract-to-hire employment opportunity. Responsibilities: Serve as the first point of contact for visitors, providing exceptional customer service. Handle multi-line phone system, directing calls to the appropriate team members. Conduct administrative tasks such as data entry and organizing files. Utilize Microsoft Excel, Word, and Outlook to manage and update customer records. Provide concierge services as required, ensuring a high level of customer satisfaction. Utilize strong interpersonal skills to interact effectively with customers and team members. Resolve customer inquiries promptly and professionally. Assist in processing customer applications and maintaining accurate records. Monitor customer accounts and take necessary actions as required. Provide administrative assistance to various team members as needed. Requirements Proven experience in Administrative Assistance Proficiency in answering Multi-Line Phone System Experience in providing Concierge Services Strong Customer Service skills Proficiency in Data Entry Excellent Interpersonal Skills Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word Experience in Organizing Files Must be able to work in a fast-paced environment Excellent written and verbal communication skills Ability to handle and prioritize multiple tasks Problem-solving and decision-making skills Attention to detail and accuracy Ability to work independently and as part of a team Must maintain professionalism and a positive service attitude at all times High school diploma or equivalent preferred. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
