Physical Therapy Aide/Front Office Assistant - Bilingual (Santa Maria)

Physical Therapy Aide/Front Office Assistant - Bilingual (Santa Maria)

10 Mar 2024
California, Santa maria 00000 Santa maria USA

Physical Therapy Aide/Front Office Assistant - Bilingual (Santa Maria)

Vacancy expired!

Movement For Life is looking to hire someone to split time between working as a Physical Therapy Aide and also in the front office for our busy San Luis Sports Therapy clinic in Santa Maria, CA. Bilingual in Spanish required, kinesiology background is helpful.

This is a full-time position offering 40 hours per week. You would be eligible for excellent benefits including medical, dental, vision, life insurance, and retirement benefits including Profit Sharing and Employee Stock Ownership. We also provide Paid Time Off starting at 3 weeks per year!

The Movement for Life Team is an employee owned company and has 23 locations in California, Arizona, and North Carolina. We provide a great working environment for both our team of professionals as well as the patients we serve. Our practice is built around a service model we have termed "The Three A's," representing the Ability of our staff, the Access of our clinics and fun Atmosphere we create. Our team has a unique culture! We create a fun, positive and upbeat atmosphere where patients and team members alike thrive, which then allows us to give back to the communities we serve.

Learn more about us at www.movementforlife.com Opens a New Window. .

Front Office

Summary/Objective

The front desk clerk/receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Answer multiple phone lines to assist new and existing patients

Welcome new and existing patients in-person upon entry to the clinic

Distribute/explain/review all new patient information

Verify insurance and obtain necessary authorizations

Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works

Obtain and monitor patient referrals and visits

Responsible for maintaining optimal patient flow

Process incoming and outgoing mail, email, faxes and deliveries.

Utilize technology for scheduling appointments, processing payments, maintaining filing of various documents (billing records and charts), and other office duties

Process and forward billing documents to the billing department

Work closely with physical therapists to provide exceptional quality care for all our patients and clients

Maintain HIPAA compliance at all times

Responsible for maintaining and ordering the necessary office supplies, forms, and other materials for clinic

Comply with OSHA, federal and state regulations

Be able to lift 15-30 pounds

Develop and maintain positive client and referral source relationships

Additional tasks as needed

Skills/Abilities:

A dynamic personality, professional and friendly demeanor and excellent customer service skills

Experience answering multi-line phone system, as well as excellent written and verbal skills for effective communication with physicians, colleagues, and clients

Proficient in Microsoft Office, Google mail, and electronic health records/practice management

Experience in a medical office, with EMR system and hospitality experience a plus

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, Hours TBD.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Job Responsibilities Related to Patient Privacy

May access protected health information and other patient information only to the extent that is necessary to complete job duties. May only share such information with those who have a need to know specific patient information in order to complete job responsibilities related to treatment, payment or other Company operations.

Encouraged and expected to report, without the threat of retaliation, any concerns regarding the Companys policies and procedures on patient privacy and any observed practices in violation of that policy to the designated Privacy Officer.

Expected to actively participate in Company privacy training.

Required to communicate privacy policy information to coworkers, students, patients and others in accordance with Company policy.

Comply with OSHA, federal and state regulations.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

No travel is expected for this position.

Required Education and Experience

Graduation from high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting and bookkeeping.

Additional Eligibility Qualifications

Two years of increasingly responsible related experience, or any equivalent combination of related education and experience.

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

At Movement for Life, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

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