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The Assistant Manager is an energetic, outgoing self-starter who has excellent sales, marketing and customer service skills. He/she aggressively contributes to profitability by developing and maintaining mutually beneficial business relationships, possessing basic computer skills and being committed to customer satisfaction. This level manager pays close attention to detail and skills.
RESPONSIBILITIES AND DUTIES:
- Responsible for the sales, marketing, occupancy, and delinquency management of the facility.
- Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management
- Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
- Shows, rents and cleans self storage units as well as actively selling and maintaining supplies of moving and packing materials
- Maintains all required tenant documentation in a neat and orderly manner as directed by management
- Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices
- Cleans space(s) as vacated, hallways, and grounds as needed. Cleans office and restrooms daily. Makes regular assessment of the condition of the property and resolves maintenance and cleaning issues
- Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily
- General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly, and monthly reports as required by management
- Assist in preparing units for auction, vacate as prescribed by law and approved by management
- Effectively communicates with management and fellow associates
COMPENSATION:
$15.00 - $16.00 per hour, based on experience, plus an annual bonus potential of $4,500
WORK ENVIRONMENT: Office hours are 9:30 AM - 6 PM Sunday through Friday and 8:30 AM - 5 PM Saturday. Our company looks for overachievers who are interested in showing what they can accomplish with the intention of advancing to take on more management responsibility as their skills grow.
WORK SKILLS:
Basic computer operation required. Candidate must understand and be proficient in MS Word, Excel, and Outlook. Preferably experience using a self-storage software application but not required. Understanding of an automated gate system preferred but not required.
EXPERIENCE - QUALIFICATIONS:
- Customer service, retail sales, marketing, general office and telephone skills are all requirements for this position
- Prior self-storage experience preferred but not required
- Good organizational skills
- General office functions and experiences required
- Ability to pay close attention to detail
- Ability to read and write in English required. Please reference any additional language skills and your level of proficiency in your resume or cover letter submission.
EDUCATION:
HS Diploma
PHYSICAL DEMANDS:
Seating for approx. 6 hours, light to heavy lifting
BENEFITS:
Monthly and Quarterly Bonuses
Full Coverage Healthcare, Dental, & Vision Care
Paid Time Off
401K Options
