Reporting to the Food & Beverage Leadership, responsibilities and essential job functions include, but are not limited to, the following:Demonstrate working knowledge of banquet operations, including coordinating and servicing on-site and off-site eventsParticipate in all aspects of event execution, including setup, bar service, food service, and event breakdownMaintain close communication with on-site contacts regarding event timelines, setup changes, and service needsCommunicate clearly and professionally with Rooms, Culinary, Stewarding, and other departments both verbally and in writingTake ownership of guest, client, and Heartist requests and ensure timely follow-upAssist Banquet leadership with day-to-day operations, administrative tasks, and special projects, including food labels and requisitionsSupport banquet leadership with ordering linen, food, beverage, and operational suppliesInspect event spaces and back-of-house areas following each event to ensure cleanliness, organization, and operational readinessEnsure all event spaces, including Bungalows, Jones Library, and Fountain Room, are returned to standard setup following eventsComplete and review opening and closing manager checklists before and after each shiftMaintain high standards of guest service, professionalism, and teamwork
