Job Title: Administrative & Customer Service Representative
Location: South San Francisco, CA
Job Type: Full-Time (40 hours/week, No Overtime)
Salary: $60,000/year
Job Summary:
We are seeking a detail-oriented and organized Administrative & Customer Service Representative to join our team in South San Francisco. This role requires strong customer service skills, proficiency in Microsoft Office and QuickBooks, and the ability to handle administrative tasks efficiently in a fast-paced office environment. Fluency in English is required, and bilingual skills in Spanish or Chinese are a plus.
Key Responsibilities:
Provide customer service support, handling inquiries via phone, email, and in-person interactions.
Perform general administrative tasks, including data entry, document preparation, and file management.
Utilize Microsoft Office (Word, Excel, Outlook) for daily administrative functions.
Manage financial transactions, invoices, and records using QuickBooks.
Assist with scheduling and coordination of office activities and meetings.
Ensure accurate and efficient handling of customer accounts and records.
Maintain an organized and professional office environment.
Qualifications:
Previous experience in administration and customer service is preferred.
Proficiency in Microsoft Office (Word, Excel, Outlook) and QuickBooks is required.
Fluency in English (written and spoken) is required; bilingual Spanish or Chinese is a plus.
Strong attention to detail and ability to work independently.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks efficiently in an office setting.
Why Join Us?
Competitive salary of $60,000/year.
Stable full-time position with a supportive and collaborative team.
No overtime or high-stress workload.
Opportunity to contribute to a growing company while developing valuable skills.
