Automotive Service Writer

Automotive Service Writer

02 Oct 2024
California, San francisco bay area 00000 San francisco bay area USA

Automotive Service Writer

Join Our Team as a Service Writer !

We are a growing automotive repair business in Campbell with two locations. We are seeking a person that is passionate about cars and skilled in customer service. We’re looking for a dedicated Service Writer to join our team of auto repair professionals. Our busy shop is looking for the right person to be the welcoming face of our business and provide exceptional service to our valued customers.

What You’ll Do:

Act as the liaison between customers and our skilled technicians

Assess customer needs and recommend services

Schedule appointments and manage workflow

Provide exceptional customer care and follow-up

Handle customer inquiries and resolve issues, with professionalism

Maintain accurate records of service orders and customer information

Process payments and handle transactions securely

What We Offer:

Competitive salary and benefits

A positive, team-oriented environment

Opportunities for growth and advancement

Qualifications:

Strong communication and interpersonal skills

Experience in customer service and reception essential

Ability to multitask and work in a fast-paced environment

Basic computer skills and familiarity with office software

Experience in automotive service writing is a plus

Detail-oriented with excellent organizational skills

If you’re ready to drive your career forward and be part of a thriving team, apply today!

Matt (408) 204-8827

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