Compensation: 17.65
Employment type: Part Time.
Postalannex Santa Clara is looking to hire an enthusiastic Customer Care Specialist to join our fast paced fun work environment.
We are looking for an energetic person that comes from a customer-centric, business-oriented background, and has a passion for exceptional customer service.
Job Description:
- Packaging and shipping for customers
- Sorting mail
- Ringing up customers
- Making copies
- Printing documents for customers
- Faxing
- Mailbox services
- Binding/laminating
- Stocking merchandise
- Store cleanup.
- Other similar tasks as needed
- You will need to take a test and
become a Notary Public.
- Providing ABOVE AND BEYOND customer service.
Requirements:
- Must be punctual and reliable
- Detail-oriented
- Customer service oriented
- Being able to stand and walk for the majority of the working shift.
- Enjoys working with people
- Can multi task and work well under pressure
- Able to up-sell and cross-sell customers
- Communicate effectively and clearly with customers in person, over the phone and by email
- Computer literate with MS Word, Excel, Acrobat and frequently used programs/services
- Able to lift 25-50 lbs.
- Days needed: Tue, Thu, Fri, Sat
- Have a clean criminal record to pass the Notary and Fingerprinter background check if needed
Postal Annex is an independently operated and licensed franchise. We are part of Annex Brands, a national franchiser of ship centers across the U.S. and Canada.