Seeking an organized, personable and detail-oriented Maintenance Coordinator to support the Maintenance Department’s leadership and field staff in carrying out the services and functions of the maintenance department in a professional and timely manner.
We are a growing residential property management company, primarily managing apartment and mixed-use buildings of various sizes in Oakland, Berkeley, San Leandro and other East Bay Area cities.
Responsibilities include:
Professional and timely communications with tenants, vendors, associates, clients, supervisors, government and financial services representatives, etc.
Work Order coordination, and assignment to appropriate personnel
Work order progress oversite
Assist our Maintenance Department leadership ensure the services of our maintenance staff and outside vendors meet departmental standards
Utility & key coordination support as necessary
Reporting assistance as needed
Assist our field Inspections & Logistics Coordinator to ensure our units meet departmental standards for habitability, safety and marketability.
Conduct activities in coordination with our 24/7 maintenance call center
Assist maintenance leadership with aspects of the unit turn over and capital improvement process
Review Field Inspection reports and maintain adequate database usage practices to help ensure the ongoing functionality of our systems
Perform other functions as necessary
Requirements include:
Ability to work and communicate professionally with a wide variety of people and personalities
Ability to prioritize, organize and complete tasks or multi-step processes is essential.
Ability to enter data into our software and make use of software reports
Ability to learn and use new processes, software programs or mobile applications
Ability and willingness to protect operations by keeping sensitive information confidential
Consistent and reliable attendance in-office is necessary
Diplomatic, tactful, team player
Excellent written and verbal communication skills
Must have your own vehicle, an excellent driving record and adequate insurance. (mileage is reimbursed)
Ability to use common Windows and smart phone applications
Must have satisfactory references
Appfolio experience a plus
Property Management experience and interest in the “physical property” side of the business a BIG plus
We use industry leading property management software (Appfolio), and collaboration and productivity software (Microsoft Teams/Outlook/OneDrive/etc). This position will primarily conduct activities in the office, but may occasionally be called to go to properties we manage. We have an informal and congenial working atmosphere but high standards for productivity, professional tact and reliability. This is an at-will, full-time position, with paid time off, holidays, sick time, a health care stipend, retirement matching, and other benefits. Pay Range of $26 - $29/hour, depending on experience.
This company is an Equal Opportunity Employer. All qualified applicants are encouraged to contact us and provide your resume.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and tenants, responsibilities may be modified at any time.
