CUSTOMER SERVICE & SALES REPRESENTATIVE AT SAILING SCHOOL JOB ANNOUNCEMENT
Full-Time | 32 Hours per Week | $21–$25/hr (DOE)
Modern Sailing School & Club, an award-winning sailing school with locations in Sausalito and Berkeley, is seeking an energetic Customer Service & Sales Representative to join our team at our Sausalito location.
Since 1983, we’ve been teaching adults to sail on the San Francisco Bay and beyond. We are the largest sailing school in the Bay Area, offering world-class instruction, international sailing adventures, racing programs, and team-building events. If you’re passionate about sailing (or eager to learn) and love helping people achieve their sailing dreams, we’d love to hear from you!
Why Join Us?
-Work in a dynamic, team-oriented environment surrounded by passionate sailors
-Complimentary sailing classes after 3 months of employment
-PTO/Health benefits for full-time and regular part-time staff
-Opportunity to grow with the largest sailing school in the Bay Area
Job Summary:
As a Customer Service & Sales Representative, you will:
Help prospective students and club members choose the programs that best meet their goals
Provide outstanding customer service to ensure every student, member, and guest has an exceptional experience
Support daily operations of the club, from sales to event coordination
Key Responsibilities:
Sales & Client Support:
Handle inquiries and bookings for:
Sailing courses, clinics, and on-the-water programs
Club memberships and charter bookings
Hosted (skippered) sails and special events
Merchandise sales
Respond to clients via phone, email, and walk-ins
Maintain accurate client records in Mindbody (training provided)
Check in all students and guests participating in programs
Club & Event Support:
Assist with Club Sails program coordination
Support sales and marketing activities such as:
Member mixers, program info sessions, boat shows, and corporate regattas
Help with general office operations, including opening/closing, answering phones, and maintaining a clean and welcoming workspace
Qualifications:
Excellent customer service skills with a friendly, positive attitude
Strong written and verbal communication skills
Highly organized, detail-oriented, and able to multitask in a fast-paced environment
Strong computer skills (MS Outlook required; Mindbody experience a plus)
Team player willing to assist wherever needed
Knowledge of sailing or boating helpful but not required – enthusiasm to learn is essential
Schedule & Location:
32 hours/week: Friday, Saturday, Sunday, Monday (8-hour shifts)
Onsite: Modern Sailing, 2310 Marinship Way, Sausalito, CA
Training: 3-week in-depth training program
Ready to join our crew?
Send your resume and cover letter to careers@modernsailing.com
