Efficiency First California is a non-profit trade organization representing clean energy contractors statewide. We are currently looking for a Program Associate This is a remote position with a flexible schedule. Most of your work will be from home or our Sonoma office.
The right candidate will be an organized, responsible, self-starter with a "can-do" attitude. We are looking for a team player with a great attitude who appreciates the flexibility of remote working but can still produce and meet deadlines. Some customer experience or software support-related experience would be helpful. Attitude is everything.
Pros:
Flexible schedule – Mostly virtual with some meetings in Sonoma
Family first – Realistic priorities
Positive Social Benefit – We are making a difference
Established – The organization is stable; we are over 20 years old
Benefits - Paid days off, Vacation days, Sick days, Health care, Phone allowance, 401(k)
Need to be:
Honest with good communication skills
Organized – A good note taker and able to manage lots of information
Customer friendly - Comfortable speaking to our contractor members
Self-starter - You will need to manage your own time
Great attitude - You must have a “do what it takes” attitude
Comfortable working remotely – Mac-based work environment. We can help with technology
Task-based work – Willing to do what is needed
Sustainability / Environmentally concerned – We support clean energy and decarbonization
Skills:
Computer Skills - Solid grasp of Dropbox, Google G-suite, MS Word, Excel, PowerPoint, Video conferencing tools – Must be able to solve basic technology issues on your own
Customer Service - Must be a people person who is patient and helpful
Technical Writing – Ability to produce and edit monthly newsletters and other technical documents
Eager to Learn – You will be learning new things every day
Willing to Change - We work in a fast-paced environment that is changing rapidly
Experience:
You must have some residential construction/contracting experience. You will need to communicate with contractors.
Utility rebate program management is a plus
Technology customer service experience is a plus
To apply:
Send an email with your resume as an attachment. Use the body of the email as your cover letter. If desired, please include additional details about your current situation in the email.
The position listing is for a full-time position, 40 hours per week. We are open to considering a part-time arrangement as well. We are a family-first organization and believe in live-work balance. Workaholics need not apply.