The Epicurean Trader, San Francisco’s premier gourmet food, wine, and spirits market, is seeking a talented Manager for their Café & Wine Bar operations.
We are looking for self-motivated people who love to work with others and who people love interacting with.
This is a service position, so candidates should:
Be eloquent and fluent in English, as well as common terminology in wine;
Have a strong knowledge of cheese, food, and wine;
Have excellent experience in hospitality (either in a café, restaurant, or wine bar setting);
Be comfortable and willing to plate cheese platters and small bites, pour wines by the glass, and follow recipes for making our signature spritzes and low-ABV cocktails;
Be comfortable managing and developing a small team (2-3 people; a mix of baristas and kitchen prep);
Have a positive, ‘can do’ attitude and a willingness to take on any tasks required to provide customers with the best service possible and present the store in the best way possible
WHO WE ARE:
The Epicurean Trader is a specialty food, wine, and spirits market, as well as a café and wine bar, dedicated entirely to craft products. Our market focuses on craft spirits; small production wines; farmstead cheeses and charcuterie; small-batch chocolates, coffees, teas, and pantry items. We hand-select artisan products from across America for their dedication to the craft, incredible flavors and fusions, natural ingredients, and beautiful packaging.
We pride ourselves on creating an inviting atmosphere with exceptional service.
POSITION SUMMARY:
This location features both a Gourmet Retail Market and a Café and Wine Bar. This role is specifically for the Café and Wine Bar, so it will not require specific retail experience.
The essential functions include, but are not limited to the following:
Café Operations:
Ensure all Cafe & Wine Bar staff follow Consistent Processes
Ensure all Staff have Food Handler Cards
Quality control on Espresso drinks and Smoothies
Training & Development
Seasonal Menu Development
Managing Non-Retail Café Supplies (cups, barista milk, etc.)
Managing Café Food Vendor Relationships and Adjusting Standing Orders (pastry vendor, bagel vendor, coffee roaster, etc.)
Managing Item Availability for our online Ordering Portal (TETMenu.com), as well as third-party delivery apps, such as UberEats and DoorDash
Wine Bar Operations:
Ensure all Cafe & Wine Bar staff follow Consistent Processes
Ensure all Staff have ServSafe Certificates
Quality control on Cheese Platters, Small Bites, and Cocktails
Training & Development
Seasonal Menu Development
Managing Non-Retail Wine Bar Supplies (components for cheese platters and cocktails, wines by the glass, glassware, etc.)
MINIMUM QUALIFICATIONS:
3+ years of previous hospitality experience in a fast-paced café, restaurant, or wine bar
Passion for specialty food and wine
Excellent customer service skills and the ability to diffuse tense situations
Strong understanding of operations
Demonstrated ability to manage employees with varying shifts and responsibilities
Excellent organization and communication skills
Time management, multi-tasking, and follow-through skills
A high degree of accuracy and attention to detail
Must consistently have regular, dependable attendance; and be able to satisfactorily pass a background check.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be willing and available to work flexible work schedules, to meet the changing requirements during store hours. Weekend shifts are required for maximum exposure to customers and staff.
Must have the ability to perform all physical and mental requirements of the position, to successfully perform the essential functions of this job, including, but not limited to lifting 50+ lbs. of product regularly; working safely with cleaning chemicals and kitchen equipment; climbing stairs and walking/standing throughout the majority of the workday; occasionally stooping or kneeling; reaching with hands and arms; talk and hear.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
To learn more about our growing business visit TheEpicureanTrader.com.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Must hold current authorization to work in the U.S.
At The Epicurean Trader, we don't just accept difference – we celebrate it, support it, and thrive on it to benefit our employees, our customers, and our community. The Epicurean Trader is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know when applying.
The Epicurean Trader is also a drug-free workplace and complies with ADA regulations as applicable.
