Job Title: Concierge
Immediate need for Fri & Sat evenings, 5pm-12am.
Overview:
The Academy SF is seeking a reliable candidate with polished presentation and a warm demeanor to join our LGBTQ+ social club as a Concierge, responsible for creating a welcoming atmosphere for our esteemed members and guests. As the first point of contact, you will play a crucial role in maintaining the club's image and ensuring a smooth check-in and overall experience.
Responsibilities:
Greet members and guests with professionalism and warmth
Verify memberships and guest lists to ensure entry compliance
Manage the flow of arrivals and departures to maintain an orderly entrance
Provide information about club events, amenities, and guidelines
Work with outside partners to offer special perks and amenities to our members
Collaborate with staff and management to uphold safety and security standards
Handle inquiries and direct individuals to appropriate club areas
Maintain a polished and courteous demeanor at all times
Requirements:
Exceptional customer service and interpersonal skills
Impeccable grooming and presentation
Strong organizational abilities with attention to detail
Ability to remain composed in high-pressure situations
Previous experience in a similar role is preferred
Understanding of the club's mission and commitment to member satisfaction
Join our team and contribute to the unparalleled experience that makes our social club a premier destination for the community.
Reports to The Academy management
Collaborates closely with other team members
No direct reports
Work schedule/hours: Regular scheduled hours but must be flexible to work outside of normal business hours.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the club.
Applicants from diverse backgrounds and sexual orientations are encouraged to apply.
The Academy is an Equal Opportunity Employer: The Academy is proud to be an equal opportunity workplace. Individuals seeking employment at The Academy are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws
key words: reception, administrative, hospitality, service industry, social club, queer, LGBTQ+, gay community, concierge
