FOH & BOH DUAL ROLE (CASHIER/PASTRY/BARISTA/Food Prep)
LOCAL CANDIDATES ONLY! MUST BE ABLE TO WORK ON A FULL TIME BASIS (5 DAYS PER WEEK).
MUST BE ABLE TO WORK SHIFTS starting at 4:00 am 12:30 pm AND 10:00 am - 7:00 pm
Seeking EXPERIENCED Baristas to work at illy Caffè located @ SFO – San Francisco Int’l Airport, Terminal 1.
MUST be able to hit the ground running on the espresso machine.
Must be a QUICK and proactive learner.
Must be open to receiving feedback, if needed.
Must be willing to perform cashier and other FOH duties as assigned.
There is a 90 - day probationary period for all positions.
If you are incapable of learning and working in a fast-paced environment, unreliable, or do not have flexibility, please do NOT apply.
OUR BARISTAS prepare authentic Italian coffee, perfect latte art, practice alternative brewing methods, and offer other premium beverages, while providing excellent customer service. Baristas are representative of our brand, our rich heritage in coffee culture, excellence, ethics and our direct trade practices in sourcing coffee in the growing regions.
You will:
-Be adept at multi-tasking with knowledge in espresso and coffee recipe preparation.
-Responsible for preparing and serving customers with friendly, individualized attention to detail and customization.
-Responsible for making a difference to our customers' experience by educating them about our premium coffees and teas.
-Act with integrity, honesty and knowledge that promote the culture, values and mission of Soaring Food Group and illy.
-Must be coachable and a team player.
-Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.
Other Responsibilities:
-Operate a POS register (Toast) and handles cash and credit card transactions
-Adhere to cash handling policies and procedures: Count, organize, and balance the cash drawer; fill out the cashier slip; and make deposits.
-Serve coffee, tea, and baked goods.
-Responsible for learning recipes and making individual orders.
-Responsible for the thorough completion of any and all Daily Cleaning Tasks assigned.
-Restocking of dairy and food products for FOH under counter refrigerators, grab-n-go case; and BOH refrigerators.
-Keep the condiment table fully stocked and clean, at all times.
-Keep the floors and counter areas and entire FOH area clean and free of crumbs and debris.
-Removing all trash in FOH, as needed.
-Building customer relationships and fostering a positive and friendly store environment
Providing technical guidance to new team members and assisting in the training program.
Fulfilling duties assigned by the Store Manager and/or the Shift Supervisor, in a professional manner.
Supporting the Guiding Principles and following store's Operating Procedures and company values.
Report to work in a clean and complete uniform.
Report to work when scheduled and on time.
Due to the seasonal nature of the restaurant industry, employees may be required to work varying schedules to accommodate the business needs of the restaurant.
You are:
Extremely reliable and consistent: your leader and teammates can always depend on you to be punctual, tidy, dedicated, and bringing your A-game
Serious about your work but don't take yourself too seriously
Delightful to work with, you have a sense of humor and infectious 'can-do' attitude.
Excited to contribute and eager to learn and grow with us
Physical Requirements:
This role is a physical one and the physical demands outlined below are representative of those that must be met for a team member to be successful in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job which we've mapped out below.
You have:
● The ability to stand, walk, sit for long periods of time (at least 8 hours per day and 5 days per week)
● The use of hands to handle or feel and the ability to reach with hands and arm
● The ability to stoop, kneel, or crouch
● The ability to squat, bend, twist and reach for items below waist level or above shoulders
● The ability to lift, push/pull, carry and/or move up to 50 pounds
● The ability to listen and speak English
● The ability to climb ladders, stairs, ramps and uneven floor and/or surfaces as needed
Requirements:
Legally eligible to work in the US
MUST BE ABLE TO SPEAK , READ, & WRITE IN ENGLISH
Food Handler Card
Explaining and upselling menu items
Food Service experience
Customer service
Clean appearance
Knowledge of coffee drinks
Can stand for several hours a day
1-year experience
A high school diploma
Pay & Benefits:
Competitive Wages: Starting at $21.50/hr PLUS TIPS.
Benefits (medical, dental, vision)
Paid Sick & Vacation
Discounted Employee Parking/Transportation Stipend
Free employee meals
SFO Badged Employees are eligible for a BART discount and childcare tuition assistance with Palcare.
Soaring Food Group’s benefits vary by location and some associates may not be eligible for certain benefits. Soaring Food Group reserves the right to amend and/or terminate a benefit plan at any time.
Equal Opportunity
Soaring Food Group is an Equal Opportunity Employer. We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.
We will consider employment for qualified applicants with arrest and conviction records.
We participate in E-Verify. We will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9.
