Join the team at Mariposa Baking Company and be a part of a successful women-owned, certified green, artisan-crafted, gluten-free bakeshop in North Oakland.
The Fulfillment Assistant is responsible for supporting the Fulfillment department to process daily shipments of inventory and products, and receiving of other inventories. This support includes pulling, packing & shipping customer order, receiving supplies, providing will call pick-ups, and daily inventory tracking and stocking. If you want to be part of an enthusiastic, creative work community, join us at Mariposa.
The job responsibilities include but are not limited to:
Job Description/Responsibilities
Retrieve and print ecommerce orders each morning
Accurately pull products from inventories according to orders
Carefully and accurately package and/or gift wrap ecommerce orders
Accurately pack wholesale orders
Weigh boxes and process shipments on web-based shipping system
Stock, organize, count and order product and supply inventories as needed
Keep shipping area clean and orderly while working, and at the end of each shift
Support Fulfillment Specialist to answer customer inquiries and resolve issues that affect orders
Reserve and pull products for Will Call customers and assist customers with loading as needed
Provide outstanding customer service and follow through for internal and external customers
Other administrative duties as assigned
Requirements
Experience with shipping and receiving, or working in a similar fulfillment role
High School Diploma or equivalent
Strong communication and personable phone skills
Ability to interact in a professional, positive and respectful manner and maintain cooperative departmental relationships
Proven skills in providing exceptional customer service
Ability to perform repetitive tasks with accuracy
Ability to multi task yet maintain an attention to detail
Ability to effectively organize, prioritize and manage tasks and time schedule
Ability to stand on your feet for the entire shift
Ability to safely lift or carry 25-45 lbs
Physical Requirements:
Ability to stand on your feet for an entire shift
Bend and stoop to grasp objects. Bend and twist neck and waist, reach above and below shoulders and squat
Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 25 pounds
Repetitive use of hands for grasping, pushing, pulling and fine manipulation
Environmental exposures to extreme temperatures (freezers)
Technical Skills:
Microsoft Office
Google Drive (mail, calendar, docs, etc.)
Shipping Software (ShipStation)
Schedule:
Part-time seasonal position, which ends on or before December 31, 2025.
Monday thru Thursday, 8:00am – 1:00pm
Times may vary, depending on workload and Season. Flexibility and availability to work additional days and/or hours seasonally is a plus!
Note – Vacation time off is not permitted during the months of November and December.
