BLOOM CARNEROS, AN EXCITING NEW SONOMA COUNTY RESTAURANT IS HIRING!
We were recently named one of the top restaurants in Sonoma County by the San Francisco Chronicle, and we’re hiring! We’d love to welcome you to the team at our beautiful outdoor venue close to both Sonoma and Napa.
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
RESPONSIBILITIES
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Thank customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers’ queries
Assist wait staff as needed
REQUIREMENTS & SKILLS
Previous work experience as a Host/Hostess or Waiter/Waitress
Understanding of restaurant etiquette
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer-service skills
Excellent communication skills (via phone and in-person)
Strong organizational skills and ability to monitor the entire dining & wine tasting area
Availability to work in shifts as needed
Good physical condition to walk and stand during an entire shift
High school diploma; hospitality certification is a plus
CONDITIONS & COMPENSATION
Full & Part Time Position Available
Approximate shift: 10am to 5pm, Thursday - Monday
$18-$20 hourly DOE + TIPS
Health Insurance, Paid Time Off, and 401k for full time employees
