Hotel Front Desk Agent (P/T)

Hotel Front Desk Agent (P/T)

09 Oct 2024
California, San francisco bay area 00000 San francisco bay area USA

Hotel Front Desk Agent (P/T)

We are looking for a part-time Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Maintain updated records of bookings and payments

Skills

Work experience as a Hotel Front Desk Agent, Receptionist or similar role

Experience with hotel reservations software

Understanding of how travel planning websites operate, like Booking and TripAdvisor

Customer service attitude

Excellent communication and organizational skills

Requirements

Previous hotel experience is required

Must be available to work weekend shifts (Friday, Saturday and Sunday)

Must have a valid driver's license

To apply for this position please submit your resume indicating your previous hotel experience.

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.