Job Description:
As the Venue and Bar Manager, you will play a pivotal role in ensuring that our events are executed flawlessly. Your responsibilities will include overseeing day-of operations, managing staff, coordinating with vendors, and maintaining the facility’s standards. This position requires a strong leader who can provide excellent customer service while managing multiple tasks in a fast-paced environment.
Key Responsibilities:
1. Operations Management:
Oversee day-of operations during event rental timeframes, including managing staff schedules, ensuring smooth transitions from load-in to load-out, and addressing any operational challenges.
2. Event Coordination:
Familiarize yourself with event details in TripleSeat. Review BEOs and notes, manage day-of changes, coordinate logistics, and ensure client expectations are met.
3. Customer Service:
Deliver exceptional customer service to clients, guests, and vendors. Resolve issues promptly and ensure a positive experience for all stakeholders.
4. Staff Management:
Lead and manage venue staff, including coordinators, servers, bar staff, security personnel, and maintenance workers. Ensure tasks are completed to standard and provide direction as needed.
5. Financial Management:
Monitor and manage staff hours, control supply usage, and maximize profitability by upselling additional products/services during events.
6. Facility Maintenance:
Ensure the venue is clean, safe, and well-maintained. Oversee routine maintenance tasks and document any issues requiring follow-up.
7. Vendor Management:
Establish and maintain relationships with vendors during events. Coordinate with caterers, decorators, audiovisual technicians, and equipment rental companies.
8. Compliance and Regulations:
Ensure compliance with local regulations, permits, licenses, and industry standards related to venue operations, safety, alcohol service, and accessibility.
9. Event Sales:
Promote the venue to potential clients and secure leads for future events.
10. Risk Management:
Identify potential risks and implement measures to mitigate them. Be familiar with emergency response plans and ensure client and guest safety.
11. Community Engagement:
Build and maintain positive relationships with the local community, neighboring businesses, and industry partners to enhance the venue’s reputation and visibility.
Qualifications:
Proven experience in event or venue management.
Strong leadership and customer service skills.
Excellent organizational and multitasking abilities.
Familiarity with TripleSeat or similar event management software is a plus.
Ability to manage a diverse team and work in a fast-paced environment.
Knowledge of local regulations and compliance requirements.
Strong communication skills and attention to detail.
Location: The Hibernia SF
Job Type: Part-time/Hourly
Compensation: Competitive hourly rate
Working Hours: This position requires flexibility, including daytime, evening, and weekend shifts depending on event schedules.
About Us:
The Hibernia SF is a premier event venue in the heart of San Francisco, renowned for hosting a diverse range of events, from weddings to corporate gatherings. We are seeking a dedicated and experienced Venue and Bar Manager to join our team and ensure the smooth operation of our events.
How to Apply:
If you are a passionate and experienced Venue and Bar Manager looking for an exciting opportunity, we encourage you to apply. Please submit your resume and a brief cover letter outlining your relevant experience.
