Join the County of Sonoma as an extra-help Client Support Specialist and help our community!
Starting salary up to $33.89/hour depending upon experience.
Position Overview:
A Client Support Specialist (CSS) plays a crucial role in ensuring safe and efficient transportation for clients transitioning between healthcare settings, residential placements, and appointments. The CSS is responsible for driving passengers, communicating with facility staff, delivering medications, and coordinating schedules with both facility staff and fellow drivers. The role requires a balance of strong interpersonal skills, empathy, and organizational abilities to handle the dynamic needs of passengers who may have mental health or behavioral challenges. You will be responsible for:
Transporting passengers from hospitals or residential settings to new living environments, appointments, court hearings, or other locations
Collecting medical information, including medication lists and discharge paperwork
Coordinating pickup and drop-off times, working closely with the transportation coordinator and co-drivers
Consulting with the coordinator in case of schedule changes or safety issues
Utilizing knowledge of mental health and behavioral challenges to effectively redirect behaviors and communicate kindly with passengers
As an ideal candidate, you will be compassionate, possess excellent organizational skills and have a commitment to making a positive impact in the lives of those you transport. In addition, you will possess many of the following:
Experience with populations that have mental health or behavioral challenges
The ability to interact compassionately and communicate clearly with passengers, facility staff, and team members
An understanding of the importance of tact, positivity, and patience when dealing with passengers and their diverse needs
The capability to manage schedules, and paperwork, and coordinate tasks efficiently
The proven ability to build relationships and work with a diverse customer base, especially individuals facing mental health or behavioral challenges
Adaptability to changes in schedules and passenger needs throughout the workday
EXTRA-HELP EMPLOYMENT - Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period.
Salary is negotiable within the established range. This recruitment is open continuously and may close at any time without notice. Applications received after the recruitment closes will not be accepted. For more information, including minimum qualifications, & to apply, visit,
www.yourpath2sonomacounty.org or call 707-565-2331. The County of Sonoma is an Equal Opportunity Employer. We value diversity and are committed to having a workforce that is representative of the communities we serve. Apply Now
