Job Summary:
The Dental Receptionist’s responsibilities include entering patient information onto our data system, answering patient questions, processing insurance, collecting payments, prepare statements, and arrange referrals as needed.
Schedule: Monday and Friday, 9 AM - 6 PM
Job Responsibilities:
Greeting and welcoming patients to the practice
Scheduling, rescheduling, or canceling appointments as needed
Assisting patients to fill out informational forms
Preparing patient records and documenting recent treatments and procedures
Prepare treatment plans and document all information such as payment plan
Updating patient records as needed
Schedule follow up appointments and provide telephonic reminders
Communicating with dental insurance providers to determine if patients are required to make co-payment
Verifying methods of payments and collect as needed
Performing general office duties, such as answering the telephone, filing and faxing
Following all HIPPA and OSHA protocols
Knowledge, Skills, and Experience:
Ability to work with people from ethically and socio-economically diverse backgrounds
Strong interpersonal and effective communications
Ability to work independently and in a team environment
Minimum Qualifications:
Bilingual in English/ Chinese
1 years of dental receptionist/ dental scheduling experience
Strong communication skills both written and verbal
