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We are a large multi-specialty ophthalmology practice dedicated to serving the vision needs of our patients. The ophthalmic clinical staff fulfill a vital role in assisting the physicians in patient care. The employee must be comfortable speaking directly with patients and physicians about medical procedures, be at ease with needles and injections, and be comfortable in assisting in medical procedures. Physical requirements include the ability to stand and walk for up to eight hours per day, the ability to keep arms and hands at eye level for up to 5 minutes, the ability to reach above head-level frequently. Will train.
Primary Job Qualifications:
Excellent written, verbal, and interpersonal communication skills
Able to multitask and prioritize
Detail oriented and organized
Efficient and accurate in a fast-paced environment
Punctual
Eager to learn
High School diploma or equivalent
Receptive of other duties as assigned
Bi-lingual in Cantonese or Mandarin preferred
Core Performance Categories and Job Responsibilities:
Attitude and Professionalism; Demonstration of Core Values
Compassion, respect, and friendly service
Improving processes, continuously learning, and continuously sharing knowledge
Honesty and Integrity
Availability
Gratitude
Personal accountability
Aptitude and Technical Competence; Clinical Skills:
Educates patients and answers questions about ocular diseases and treatments, surgical procedures, and pre- and post-op care
Reviews and interprets clinical and appointment notes to provide appropriate work-up and testing
Properly operates diagnostic equipment to obtain consistently accurate and precise measurements
Completes thorough comprehensive exam work-up in 15 minutes or less
Understands and correctly identifies medications
Prepares and sets room for in-office medical procedures, assists physicians during patient care
Is a good clinical citizen
Assists in medical research studies as needed
