We pride ourselves on exceptional customer service and innovation in the energy sector. As we continue to grow, we are seeking a dynamic Client Service Representative to join our team and help elevate our brand presence.
Key Responsibilities:
Provide exceptional customer service and support, ensuring utmost satisfaction for clients
Educate clients about our range of services, offering comprehensive information and guidance
Facilitate the enrollment process for customers, guiding them through each step with clarity and efficiency
Handle customer concerns and complaints with professionalism, striving to resolve issues promptly and courteously
Maintain meticulous records of interactions and transactions to ensure accuracy and efficiency
Requirements:
Communication Skills: Excellent verbal and written communication skills with the ability to engage and influence diverse audiences. Proficiency in English (proficiency in a second language is highly valued!)
Experience: Proven experience in customer service, marketing, or related fields (Previous experience in the energy sector is a plus!)
Interpersonal Skills: Strong ability to build and maintain relationships, both internally and externally
Self-Motivated: Ability to work independently and manage time effectively
Professional Appearance: Presentable and professional demeanor suitable for public engagements
Authorization to work in the United States
Benefits:
Monday through Friday
Performance-based incentives
Opportunities for professional development and career growth
This role presents an exciting opportunity to thrive in a dynamic customer service setting, where your language proficiency and sales expertise can truly shine. If you're a motivated individual who derives satisfaction from assisting customers, we invite you to seize this rewarding opportunity and apply today!
(Individuals with a criminal record are encouraged to apply!)
